At Hôtel Flamboyant, we strive to offer our guests flexibility while maintaining fairness in our booking process. This Refund Policy outlines the conditions under which a refund may be issued.

1. Cancellation Refunds

🔹 Standard Bookings

• Full refund if canceled at least [X] days before check-in date.

• 50% refund if canceled within [X-1 to 2] days before check-in.

• No refund for cancellations made within 24 hours of check-in or in the case of no-shows.

🔹 Non-Refundable Bookings

• Some promotional or discounted bookings are labeled non-refundable.

• These bookings are not eligible for a refund under any circumstances.

2. Early Departure

• If a guest chooses to check out earlier than the reserved date, a partial refund may be granted at the hotel’s discretion.

• At least 24 hours’ notice is required to qualify for any partial refund.

3. Force Majeure (Unforeseen Circumstances)

• If cancellation is due to uncontrollable events such as natural disasters, political unrest, or public health emergencies, we may offer a full or partial refund or reschedule the booking.

4. Refund Process

• All approved refunds will be processed within 7–14 business days via the original payment method.

• Bank processing times may vary and are beyond our control.

5. No-Show Policy

• Guests who do not arrive without prior notice are considered no-shows.

• No-shows are not eligible for a refund.

6. How to Request a Refund

To request a refund, please contact us with your booking reference number, name, and reason for cancellation at:

Hôtel Flamboyant
[odza entrée koweït, Yaoundé, Cameroon]
Email: [acceuil@hoteleflamboyant.com, hoteleflamboyant.odza@gmail.com]
Phone: [+237 696253919]

7. Policy Changes

Hôtel Flamboyant reserves the right to amend this Refund Policy at any time. Updated versions will be posted on our website with a new effective date.